WG8 Privacy Policy — How We Store and Use Your Information

WG8 (wg8.run) holds your personal privacy in the highest regard. This Privacy Policy ("Policy") explains how WG8 collects, uses, stores, and protects your information.

By registering on WG8 or using any of our services, you are deemed to have accepted this Privacy Policy. Please read it carefully.

This policy applies to the wg8.run website, its mobile version, and all associated services under WG8. For any questions, contact us at [email protected].

WG8 collects two types of data — information you provide directly, and data generated automatically through your use of the platform.

What You Provide Directly

• Identity-Related: Full name, date of birth, gender
• Communication: Mobile number, email address, current address
• Identity Verification (KYC): Photo of National ID Card or Passport
• Financial Information: Payment method type (mobile banking number), transaction details
• Account Information: Username, password (encrypted)

Automatically collected data

• Device Information: IP address, device type, browser, operating system
• Usage data: Pages visited, time spent on site, and games played
• Transaction logs: Deposit, Withdrawal & Bet History
• Cookies & Tracking: Session cookies & performance cookies

WG8 collects information in the following ways:

• Registration Form: Information you provide when opening an account.
• KYC Verification Process: Documents submitted during the identity verification process.
• Transaction processing: Automatically recorded during deposits, withdrawals, and bets.
• Customer Support: When you contact us.
• Automated technology: Through cookies, log files, and analytics tools.

WG8 uses collected information solely for the following purposes:

• Service delivery: To ensure account management, deposit and withdrawal processing, and gaming services.
• Identity Verification: For KYC verification and age confirmation.
• Security: To prevent fraud, money laundering, and suspicious activity.
• Customer Support: To address your questions, complaints, and issues.
• Service improvement: To improve platform performance and enhance the user experience.
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.
• Legal Obligations: To comply with regulatory authority requirements.
• Personalized offers: To send you relevant promotions based on your preferences.

WG8 does not sell your information to third parties. However, it may be shared in limited circumstances:

• Payment provider: Information required by mobile banking or banking partners to complete transactions.
• KYC Verification Authority: With authorized agencies for identity verification purposes.
• Law Enforcement Agencies: When required by legal obligation or court order.
• Security Partner: With authorized agencies for fraud detection and prevention.
• Game Provider: Only the minimum data required to operate the game (player ID only, not name).

WG8 applies the highest industry standards to protect your data. Our security measures include:

• 256-Bit SSL TLS Encryption: All data transmissions are encrypted.
• Password hashing: Your password is never stored directly — only a hash is kept.
• Firewall & IPS: Multi-layered protection against unauthorized access.
• 2-factor authentication: An additional layer of security for your account.
• Regular Security Audits: Regular system audits by independent experts.
• Data Center Security: Certified for both physical and digital security.

WG8 does not retain data beyond what is necessary. Retention periods by data type:

• Account Information: For the duration of the active account and up to 5 years after closure.
• KYC Documents: Up to 5–7 years as required by legal obligations.
• Transaction records: 5–7 years in accordance with financial regulations.
• Gaming Log: Generally 3 years, as required.
• Support conversations: 2 years after issue resolution.
• Analytics Data: In statistical form, up to 2 years.

Upon expiry, data is securely and permanently deleted or anonymized.

WG8 uses cookies to improve website functionality. Cookies are small data files stored on your device.

Most browsers allow you to disable cookies. However, blocking essential cookies may prevent the site from functioning properly.

You have the following rights regarding your personal information on WG8:

WG8 strictly prohibits registration by anyone under 18. Our commitment to protecting minors:

• Age verification is mandatory during account registration.
• If we become aware that a minor's data has been collected, the account will be immediately closed and all associated data deleted.
• Parents may request the deletion of their child's data.

WG8's servers and infrastructure may be located in multiple countries. Even when your data is transferred internationally:

• The same protection standards apply everywhere.
• All partners and data centers comply with international security standards.
• International legal obligations are always upheld.

WG8 may update this Privacy Policy as needed. When changes are made:

• The updated date will be noted at the top of this page.
• You will be notified at your registered email address for any significant changes.
• A notification will be sent on the platform.

Continued use of WG8 after any changes constitutes your acceptance of the updated policy. Please check this page regularly.

For any questions, requests, or complaints regarding this privacy policy or your personal data:

• Email: [email protected] (no clickable link — please open your email client to send)
• Live chat: Log in to the platform and contact live support
• Response time: Usually within 48 hours